Privacy Policy

Effective Date : 20th December 2024

At Astrocrystal, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website and make a purchase.

1. Information We Collect

• Personal Information: When you place an order, we collect personal information including your name, date of birth, Rashi, and contact details.
• Payment Information: We collect payment details necessary to process your order, which are handled securely through our payment gateway.
• Technical Data: We may collect technical information such as IP addresses, browser types, and operating systems to enhance your browsing experience.

2. How We Use Your Information

• Order Processing: Your personal and payment information is used to process and fulfill your orders.
• Customization: We use your provided details (name, date of birth, Rashi) to create and deliver customized crystal bracelets.
• Communication: We may use your contact information to communicate with you regarding your order status, shipping updates, and customer service inquiries.

3. Data Protection

• Security Measures: We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or alteration.
• Third-Party Services: We use third-party services, such as payment processors and shipping carriers, to assist with order fulfillment. These third parties are bound by confidentiality agreements and are only permitted to use your information for the purpose of providing their services.

4. Cookies and Tracking

• Cookies: Our website uses cookies to enhance your user experience and analyze site usage. You can manage or disable cookies through your browser settings.
• Analytics: We may use web analytics tools to collect information about how visitors interact with our site to improve its functionality and user experience.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal or regulatory requirements.

6. Your Rights

• Access and Correction: You have the right to access and correct your personal information held by us. Please contact us if you wish to review or update your information.
• Opt-Out: You may opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications.

7. Changes to This Privacy Policy

Astrocrystal reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website, and the revised policy will become effective immediately.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at info@astrocrystal.in

9. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of India.